Essentials Suite App Item Favorites List
March 12, 2025
Description
How to add an item to the Favorites list in the Essentials, Essentials Light or Retail App
Solution: Essentials Light | Essentials | Retail
You may want to add your regularly sold items to a special favorites category. Favorites are marked with a star, and the favorites category automatically displays at the start of every ticket. You can simply tap an item in the favorite category to add them to a ticket.
NOTE:
Favorite items vary by device; you must add items to the favorites list on each of your devices.
- To add items to Favorites
- In the app, search for an item by using the Search icon in the upper right corner.
- Tap on the item.
- Tap Item Detail tab.
- Tap Add to Favorites.
- Return to the ticket screen and verify it has been added to the Favorites category.
- To drag an item to Favorites
- Tap and hold an item on the app until it "shakes".
- Drag it to the Favorites category. (You can only drag items into the Favorites category. You can't drag items into any other category.)
NOTE:
This process will not work for multi-store customers.
- To add from Item lookup
- From the slide-out menu ☰, tap Items.
- Search for the desired item.
- Once the item populates, tap Add to Favorites.
- To add a Favorites item to a ticket
- Tap on the item in your ticket.
- Tap the Item Detail tab.
- Tap Add to Favorites.