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Essentials Suite App Item Favorites List

August 5, 2025

Description

How to add an item to the Favorites list in the Essentials, Essentials Light or Retail App

What's in this article?

Solution: Essentials Light | Essentials | Retail

 

You may want to add your regularly sold items to a special favorites category. Favorites are marked with a star, and the favorites category automatically displays at the start of every ticket. You can simply tap an item in the favorite category to add them to a ticket.

NOTE:
Favorite items vary by device; you must add items to the favorites list on each of your devices.

To add items to Favorites
  1. From the slide-out menu ☰,  search for an item by using the Search icon in the upper right corner.
  2. Tap on the item.
  3. Tap Item Detail tab. 
  4. Tap Add to Favorites.
  5. Return to the ticket screen and verify it has been added to the Favorites category.
To add from Item lookup
  1. From the slide-out menu ☰,  tap Items.
  2. Search for the desired item.
  3. Once the item populates, tap Add to Favorites.
To add a Favorites item to a ticket
  1. Tap on the item in your ticket.
  2. Tap the Item Detail tab.
  3. Tap Add to Favorites. 
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