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Transaction Management

  1. Merchant Services Dispute Activity

    Overview of the dispute and chargeback activity available in Business Advantage 360 Merchant Services

  2. Merchant Services New Authorization Follow On Transaction

    How to create a new transaction authorization using an existing transaction in Merchant Services

  3. Merchant Services Transaction Exceptions

    How to review transactions that encountered processing errors and capture or reverse an authorization

  4. Merchant Services Transaction Management (Settle, Reverse, Void, Credit)

    How to settle a transaction, reverse an authorization, void a transaction, or credit a transaction in Merchant Services online banking

  5. Transaction Detail Receipt View/Print and Layout Options

    How to view and preview/print a transaction receipt or change the layout of the Transaction Details page

  6. Transaction Error Messages and Reason Codes

    How to locate and troubleshoot a transaction reason code in your Business Advantage 360 online banking Merchant Services account

  7. Transaction Search in Merchant Services

    How to search for transactions using quick search, using filters, or by phase

  8. Transaction View and Export in Merchant Services

    How to view transaction activity and details, export transactions, reprint a receipt or edit the layout of the Transaction Details page in your Merchant Services account in online banking