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Merchant Services New Authorization Follow On Transaction

May 9, 2024

Description

How to create a new transaction authorization using an existing transaction in Merchant Services

What's in this article?

You can process additional orders for customers without requiring the customer to enter billing and shipping address and payment card information on your website or storing the customer's information. Instead, the previous authorization in the Merchant Dashboard is retrieved and the information from that order is used to process a new one. New orders enable you to process a new transaction based on, but not linked to, the original transaction. You can process the order with an amount different than the original amount.

New Authorization is very similar to New Order except the new transaction is linked to the original transaction. The related transaction information can be found the respective Related Transaction section of the transactions.

NOTE:
Expired authorizations require a new authorization and cannot be settled.

To create a new authorization

  1. Search for the transaction and click the Request ID.
  2. On the Transaction Details page, click theĀ 3 dot menu.

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  3. Click New Order (or New Authorization), if available.
  4. Click Confirm. The One-Time Payment page opens.
  5. Complete fields as necessary and click Submit.
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