Point of Sale Solution Back Office Returns Report

The Returns report provides a breakdown of return activity for employees. You can search for returns information using default date ranges or custom date ranges and you can narrow your search for returns activity to a specific employee or register, if needed. 

Reports can be downloaded and saved in Excel format. 

To run the Returns report

1. In the Point of Sale Solution Back Office, select Location Reports > Audit > Returns.
   
   
2. Select a preset range from the dropdown list or select Custom Range to set specific dates and times. Click Apply.
   
   
3. If you need returns information for a single employee, begin typing the employee name in the Select employee field and select the name from the dropdown list. If you need returns information for a single register, select the register from the Register dropdown list. Otherwise, returns information for all employees and all registers within the specified date range will display.

   NOTE: After selecting a specific register, the Clear register option appears. Use this option to clear the selection in the Register field, if needed.

   
   

   
   

4. Click Run report.
   
   Data will appear for the time period you have specified.
5. Click Download to download the report in Excel format. 

The report will include the following: