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Point of Sale Solution Back Office Voids Report

August 10, 2025

Description

How to download a breakdown of employee void activity

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Software Plan: Basics | Starter | Growth | Pro
 

The Voids report shows a breakdown of void activity for your employees. You can search for information using default date ranges, or custom date ranges, and you can narrow your search to a specific employee or register, if needed. 

Reports can be downloaded and saved in Excel format. 

To run the Voids report

  1. In Point of Sale Solution Back Office, select Location Reports > AuditVoids.

    Voids report screen
  2. Select a preset range from the dropdown list or select Custom Range to set specific dates and times. Click Apply.

    Voids report date range options
  3. If you need void information for a single employee, begin typing the employee name in the Select employee field and select the name from the dropdown list. If you need void information for a single register, select the register from the Register dropdown list. Otherwise, void information for all employees and all registers within the specified date range will display.

    NOTE: When selecting a specific register, the Clear register option appears. Use this option to clear the selection in the Register field.

    Clear register function

  4. Click Run report.

    run report buttonThe data will display for the time period you have specified.
  5. Click Download to download the report in Excel format. 

The report will include the following: 

Field and Description
FieldDescription
Staff/EmployeeName of the employee
CountThe number of voids
Tip AmountThe tip amount associated with the void
AmountThe total amount






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