Skip to main content

Essentials Suite App Ticket Notes

March 12, 2025

Description

How to add a note to a ticket on the Essentials, Essentials Light or Retail App

What's in this article?

Solution: Essentials Light | Essentials | Retail

 

Ticket notes can be added to a ticket either before or after adding items to the ticket.

To add a note to a ticket

  1. In the app, tap the Info tab from the ticket screen.

    b67f6f72bad2b7fbc83142b5c55d575b.png
  2. Enter desired note(s).

    d9e8a8b37eabde71bc45e5db0f4cd452.png
  3. Tap Save and proceed with purchase.
  4. (Optional) To add the note to the receipt, tap Include Notes at the Receipt screen. 

    fa3e3dcfc46c942205ad43d9405d26eb.png
  5. Choose a receipt option to complete the sale.




Did you find this article helpful?