Restaurant App Data Synchronization

Solution: Restaurant

Your device automatically downloads updated items, customers and other important data from the Back Office every few minutes. However, occasionally, you may need to manually synchronize the Restaurant app to ensure that updated data is available immediately. 

NOTE:
Your device must be connected to the internet to synchronize with the Back Office. If you are unable to connect to the internet for any reason, you cannot process credit card transactions in your Restaurant app and you will not receive updated item and customer records from the Back Office.

To synchronize your Restaurant app with the Back Office

1. From the slide-out menu ☰,  tap Settings.
2. Tap POS Data Sync.
   
   
3. Tap Sync Now.
   
   
4. If prompted, tap Yes to confirm the synchronization.
   
   
5. Wait for the sync process to complete and use the back arrow to return to the menu. 
   Depending on the option you selected, the process can take from a few seconds to 30 minutes.