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Merchant Services Bank Deposit Payments

August 11, 2026

Description

View information about payments to your Merchant Services account in Business Advantage 360 online banking

What's in this article?

The Bank Deposits module of your Merchant Services account in online banking includes payments Insights and detail that can be exported as needed. 

Dashboard summary

A summary of transaction insights displays at the top of the page showing:

  • Payments that have been paid to your merchant account and the pending payments to you
  • Fees that have been paid from your merchant account and the outstanding fees that will be debited from your account at the end of the month. 
  • Third-party payments if applicable for your account. If you have a direct relationship with American Express, your transaction paid and outstanding totals will appear in 3rd Party Payment Account. 

    Merchant Account payment insights

Available reports

You can create and export the following reports: 

  • Payment Summary report
    Provides a summary of deposits payments. Information is organized by Payment Transaction Slip and will show payments made to the account.  
  • Payment Settlement report
    The Payment Settlement report includes the transactions and fees included in the payment.
  • Full Payment Details report
    This report includes all payment information for the selected timeframe, regardless of what you may have filtered prior to export. It will include the deposits, transactions, transaction fees, other fees, disputes, adjustments, reclassifications, and other information if applicable.  Full Payment Details includes payment details, sales transaction details, charges,  fees, disputes and adjustments, reclassifications, and other transactions. 

TIP!
Run this report filtered on Last Month to generate a report that can be used to reconcile your statement

Generate a report

You can create and export a summary of deposit payments to your account, a report of payment settlements, or a full payment details report that will include all deposits, settlements, fees, disputes, and other information. You can export your reports to PDF, CSV, or XLS format. 

To generate a report


  1. Log in to your Merchant Services account in Business Advantage 360 online banking. 
  2. Select the location you would like to manage.
  3. From the left navigation, select Bank DepositsPayments.

    Merchant account payment insights display
    table of report fields
    FieldDescription
    Payment Transaction SlipIdentification number for the payment
    Merchant NameMerchant name
    Merchant IDMerchant identification number (MID)
    Posting DateDate the settlement posted
    Expected Payment DateDate the payment was sent to the settlement account
    Transaction CategoryCategory of the transaction: Transaction Based Payments, Transaction Fees, etc.
    Transaction TypeType of transaction, such as a merchant payment, processing fee for a specific type of transaction like a manually keyed entry or e-commerce processing, etc. 
    Payment ReferenceUnique reference number for the funded deposit transaction
    Account TypeAccount type: payment account, fee account, or 3rd party payment account
    Posted AmountThe total amount funded
    CurrencyThe currency of the transaction. Only USD is supported.
    Bank Account NumberBank account number that the payment funded to
  4. Expand a payment transaction slip to view detailed information about a payment:

    Merchant account payment insights expanded transaction

    NOTE: 
    You can click on a Transaction Slip link to view Activity detail for a transaction that was was part of the payment. 

  5. Filter the report as desired.


Filter a report

Filter your reports by one or more criteria, including date, insight type, or payment slip.

Filter by date


Select Today, Last 7 days, Last 30 days, Last Month, or Select custom range from the dropdown.

NOTE: 
Use Last Month to see data for the prior month, which will correspond to your statement.

filter by date range

If you select custom date, use the Calendar icon to select the From date and To date, then click Apply.
filter by calendar


Filter by Payment Insight


Click on any Payment Insight to filter the transactions. For example, click on Merchant Fee Account Paid to view the transactions that accrued a fee in the time period selected. The default view is Payment Account Paid.

filter by payment insight


Add a secondary filter


Click Add Filter to add another level of filtering to your transaction results.

Apply a filterThen select additional filters from the dropdown lists.




Filter by Payment Transaction Slip


Select desired Payment Transaction Slips to report on only those specific payments. 


NOTE: 
The Full Payment Summary report will report on all deposits for the selected timeframe, regardless of which payments are selected. 


Export a report

You can export data to PDF, CSV or XLS format. Reports are grouped by Payment Insight type. Selecting the List option will show your reports in chronological order. You can also search for a report name, if desired.

To export payment information
  1. Generate the report and filter, if desired. 
  2. Click Export Data in the top right corner.

    Export data highlighted in payment insights
  3. Choose an Export Type. You can export to PDF, CSV, or XLS (Excel) formats.

    export dialog
  4. Choose a Selection  Mode
    • Full Export will export all records. 
    • Partial Export will export only the Payment Transaction Slips previously selected. 

  5. Choose a Report Type:
    • Payment Settlement: Includes posted payment amount and fee details.
    • Payment Summary: Includes only the posted payment amount and transactional details.
    • Full Payment Details: Includes all payments, fees, dispute activity, and other charge details. 
  6. (Optional) Add a note related to your export.
  7. Click Request Export. The report will begin generating.

  8. When your report is ready, click the notification bell icon at the top of the screen.
  9. Click the report download icon to download your report.

    NOTE: Click Refresh to update the availability status of your reports.

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