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Merchant Services Bank Deposit Payments

December 22, 2025

Description

View information about payments to your Merchant Services account in Business Advantage 360 online banking

What's in this article?

The Bank Deposits module includes payments Insights and detail that can be exported as needed. A summary of sales insights display at the top of the page showing the payments that have been paid to your merchant account and the pending payments to you, the fees that have been paid from your merchant account and the outstanding fees that will be debited from your account at the end of the month. If you have a direct relationship with American Express, your transaction paid and outstanding totals will appear in 3rd Party Payment Account. 

Merchant Account payment insights

To access Payments information
  1. Log in to your Merchant Services account in Business Advantage 360 online banking. 
  2. Select the location you would like to manage.
  3. From the left navigation, select Bank DepositsPayments.

    Merchant account payment insights display
    table of report fields
    FieldDescription
    Payment Transaction SlipIdentification number for the payment
    Merchant NameMerchant name
    Merchant IDMerchant identification number (MID)
    Posting DateDate the settlement posted
    Expected Payment DateDate the payment was sent to the merchant
    Transaction CategoryCategory of the transaction: Transaction Based Payments, Transaction Fees, etc.
    Transaction TypeType of transaction, such as a merchant payment, processing fee for a specific type of transaction like a manually keyed entry or e-commerce processing, etc. 
    Payment ReferenceUnique reference number for the funded deposit transaction
    Account TypeAccount type: payment account, fee account, or 3rd party payment account
    Posted AmountThe total amount funded
    CurrencyThe currency of the transaction. Only USD is supported.
    Bank Account NumberBank account number that the payment funded to
  4. To view detailed information about the transaction, expand the transaction:

    Merchant account payment insights expanded transaction

    NOTE: 
    You can click on the Transaction Slip link to view Activity detail for the transaction. 

To filter Payments information
  • Filter data by date by selecting Today, Last 7 days, Last 30 days, or Select custom range from the dropdown.

    date filter on payment insights
  • If you select custom date, use the Calendar icon to select the From date and To date, then click Apply.

    date filter from and to
  • Click on any payment insight to filter the transactions. For example, click on Merchant Fee Account Paid to view the transactions that accrued a fee in the time period selected above. 

    Search result highlighted
  • Click the Add Filter icon to add another level of filtering to your transaction results.

    Add filter icon highlightedThen select additional filters from the dropdown lists.

    filter option drop down highlighted
To export Payment information

You can export the first 20K records of data to PDF, CSV or XLS format. 

  1. Click Export Actions in the top right corner.

    Export data highlighted in payment insights
  2. Select an export format. You can export to PDF, CSV, or Excel formats.

    Export format options
  3. Choose an export option. Export options will vary depending on what is selected in Payment Insights.
  4. (Optional) Add a note related to your export.
  5. Click Request Export.
  6. When your report is ready, click the notification bell icon at the top of the screen.

    notification bell icon highlighted in payment insights
  7. Click the report download icon to download your report.

    Report download icon highlighted
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