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PIN Pad A35 Setup for Point of Sale Solution

October 27, 2026

Description

How to setup the PIN Pad A35 for the Point of Sale solution

What's in this article?

Software Plan: Starter | Growth | Pro

The PIN Pad A35 is a customer-facing PIN pad designed to integrate with the Hybrid A800 as a PIN entry device or Station L1400 to provide a dedicated payment device for customers. 

NOTE:
If you are setting up the PIN Pad A35 for Basic Payment Solution - Medical, go to Hybrid A800 Setup for Basic Payment Solution - Medical

What's in the box?

The PIN Pad A35 arrives with a USB power cable, power adapter, the back plate and required screws. 

NOTE:
The large Y-cable is not used for this configuration.

1  Connect the PIN Pad

Connect the PIN Pad to power and then connect to the Hybrid A800 or Station L1400 by Wi-Fi.

To connect the PIN pad 


  1. Plug the PIN Pad A35 USB-C cable into the A35.
  2. Attached the back plate, inserting the plate into the slots and then attaching with the screws provided using a Phillips-head screwdriver.
  3. Plug the other end of the USB-C cable into the power adapter, then plug the power adapter into the power outlet.
  4. Connect the PIN Pad A35 to the same Wi-Fi as the point of sale device.  Learn more about network connection.

2  Configure the device

Once the PIN Pad A35 is connected to the point of sale and powered on, launch and configure the CDS for use with your device:

  1. Tap CDS on the main screen of the payment device to launch the CDS application. 
  2. Tap Select Server from the top right corner of the A35.
  3. Choose the server, then tap Select. 
  4. When prompted, allow the CDS to access the device while using the app. 
  5. Tap Yes to confirm the connection. The CDS will move to idle "Waiting for an Order" state and display a green connection successful notification at the bottom of the screen. 

Take a payment

The A35 accepts chipped card insertions or contactless taps. Your customers can also swipe their cards or use a mobile or digital wallet on a device to make a payment. 

When using the A35 as a customer-facing display,  the items appear on the display as an order is being created as an order is being created. When ready to pay for the order, the tipping options (if applicable), customer loyalty options, and signature (if applicable) appear on the A35 for your customer. When the order finalizes, the customer can choose receipt options.

NOTE: 
When an electronic keypad is active, the physical keys may not be available.




Smart Chip

Magnetic Stripe

Contactless

Mobile/Digital


Insert the card chip-side first and chip face up. When prompted, remove the card. 
insert card chip


Swipe the card through the magnetic stripe reader with the strip toward the bottom of the terminal. 

swipe magnetic stripe


Tap or hold the card within two inches of the top of the terminal. 

tap card to pay


Hold the mobile phone/device within two inches of the top of the terminal. the customer will then need to approve the payment on their phone/device. 

tap mobile device to pay


Terminal settings

You can adjust your device settings to your preference, including: terminal volume and key sounds, brightness, and timeout settings. 

Terminal Care

For care guidelines, cleaning recommendations and other best practices, see Terminal Care.

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