Point of Sale Solution App Hardware Settings

Hardware Settings provides information about the current hardware setup for your system, including the name of the register and the version of the profile it is using, allows configuration of printer timing, configures device setup, and provides app configuration settings like whether to suppress UPC code zeros or show the order type during the order process. 

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• This video is an overview of the Hardware Settings in the Point of Sale Solution application.
• To access the hardware settings, tap the menu icon in the top left corner of the main screen and select Settings.
• You can review the details and status of the printers connected to the register.
• A green icon means the printer is connected and set up in the Back Office.
• Yellow means the printer is connected, but not yet set up in the Back Office.
• And a red status icon means the printer is not connected.
• If you need to test the printer configuration, tap the printer icon to initiate a test print.
• To connect a point of sale device to your system, tap the Payment Terminal gear icon, edit the settings, and tap Save. Barcode Reader sets the barcode scanner model.
• Additional configuration settings can be enabled or disabled to customize your experience at the register.
• Has Cash Drawer opens the cash drawer during a transaction when enabled.
• Suppress Zeros prevents the system from adding additional zeros to UPC barcodes when enabled.
• Show Order Type promotes you to select an order type at the start of each order when enabled.
• Show Till Summary shows a summary of total sales at each sale when enabled.
• Skip Continue On Preset Amounts skips the step to tap Continue after accepting an exact preset amount from a customer.
• If you change settings, make sure to tap Save.
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Access hardware settings

To access the hardware settings, select Settings from the left navigation menu. The Settings page appears.

Register and profile 

You can review the name of the register and the version of the profile that it is currently running. The profile is created and managed in Back Office. Learn more about how to create and manage profiles.

Printer settings

View information about the printers connected to the register and adjust the retry and interval settings for the printers connected to the register. Changing retry and internal time settings may assist with troubleshooting printer issues. Printers are added in the Point of Sale Solution Back Office. Learn more about how to add a printer.

To adjust retry and interval settings for printers

Use the sliders to change the retry time and interval settings. Change the number of retries to contact the printer and the time interval between those retries.

Payment terminal settings

The Payment Terminal settings connect the point of sale to your system. You will need to enter the terminal Comm type, IP address, and Port settings. When you add a point of sale, you will need to configure the Payment terminal settings to add the device.  Learn how to find the IP address for a device.

To enter Payment terminal settings, click the Gear icon in the Payment Terminal field, then edit settings as needed and click Save. 

Other settings

You can also see the barcode reader attached to the device and set certain configuration options for the register to customize it for your business. You may need to scroll to see all of the configuration options.