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Point of Sale Solution App Hardware Settings

August 13, 2025

Description

How to configure hardware and peripheral settings for the register

What's in this article?

Software Plan: Starter | Growth | Pro
 

Hardware Settings provides information about the current hardware setup for your system, including the name of the register and the version of the profile it is using, allows configuration of printer timing, configures device setup, and provides app configuration settings like whether to suppress UPC code zeros or show the order type during the order process. 

Access hardware settings

To access the hardware settings, select Settings from the left navigation menu. The Settings page appears.

app hardware settings

Register and profile 

You can review the name of the register and the version of the profile that it is currently running. The profile is created and managed in Back Office. Learn more about how to create and manage profiles.

hardware settings with register, profile and version highlighted

Printer settings

View information about the printers connected to the register and adjust the retry and interval settings for the printers connected to the register. Changing retry and internal time settings may assist with troubleshooting printer issues. Printers are added in the Point of Sale Solution Back Office. Learn more about how to add a printer.

hardware settings with printer configuration highlighted

To adjust retry and interval settings for printers


Use the sliders to change the retry time and interval settings. Change the number of retries to contact the printer and the time interval between those retries.


animated gif showing the retry slider action



To test printer configuration


Click the printer icon to initiate a test print.


Payment terminal settings

The Payment Terminal settings connect the point of sale to your system. You will need to enter the terminal Comm type, IP address, and Port settings. When you add a point of sale, you will need to configure the Payment terminal settings to add the device.  Learn how to find the IP address for a device.

To enter Payment terminal settings, click the Gear icon in the Payment Terminal field, then edit settings as needed and click Save. 
hardware settings Payment Terminal dialog box fields

Other settings

You can also see the barcode reader attached to the device and set certain configuration options for the register to customize it for your business. You may need to scroll to see all of the configuration options.

hardware settings toggle options at bottom of screen

Barcode Reader model


When setting up a barcode scanner, you will need to set the scanner model. Select the appropriate model from the list. Refer to your device setup guide for more information.

hardware settings barcode scanner selection


Has Cash Drawer


If you are connecting a cash drawer, toggle Enable a Cash Drawer on. This will enable the cash drawer to open during a transaction. Refer to the Cash Drawer Setup guide for additional setup information.


Suppress Zeros


UPC codes often have leading zeros to make the UPC. When entering the UPC codes for your items in Point of Sale Solution Back Office, you have the option to not include the leading zeros or to enter them.  If you choose to enter the leading zeros, select the Suppress zeros toggle to prevent the system from adding additional zeros to the barcode.


Show Order Type


Enable Show order type to show the order type options at the start of each order. If this option is not enabled, the option to select an order type will not appear.


Till Summary


Enable Till Summary to show a summary of sales at each sale. 


Skip Continue On Preset Amounts


Enable Skip Continue On Preset Amounts to allow the user to skip the step to tap Continue after accepting an exact, preset amount from the customer. 

Dark Theme


Enable Dark theme to switch the Point of Sale App to dark mode. 




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