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Point of Sale Solution App Hardware Settings

April 20, 2026

Description

How to configure hardware and peripheral settings for the register

What's in this article?

Software Plan: Starter | Growth | Pro
 

Hardware Settings provides information about and control over the hardware configuration for your Point of Sale system. From Hardware settings, you can view the register name and profile version, configure printer timing, connect payment devices and adjust app-level settings such as suppressing UPC code zeros or prompting for order type during checkout. 

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  • This video is an overview of the Hardware Settings in the Point of Sale Solution application.
  • To access the hardware settings, tap the menu icon in the top left corner of the main screen and select Settings.
  • You can review the details and status of the printers connected to the register.
  • A green icon means the printer is connected and set up in the Back Office.
  • Yellow means the printer is connected, but not yet set up in the Back Office.
  • And a red status icon means the printer is not connected.
  • If you need to test the printer configuration, tap the printer icon to initiate a test print.
  • To connect a point of sale device to your system, tap the Payment Terminal gear icon, edit the settings, and tap Save. Barcode Reader sets the barcode scanner model.
  • Additional configuration settings can be enabled or disabled to customize your experience at the register.
  • Has Cash Drawer opens the cash drawer during a transaction when enabled.
  • Suppress Zeros prevents the system from adding additional zeros to UPC barcodes when enabled.
  • Show Order Type promotes you to select an order type at the start of each order when enabled.
  • Show Till Summary shows a summary of total sales at each sale when enabled.
  • Skip Continue On Preset Amounts skips the step to tap Continue after accepting an exact preset amount from a customer.
  • If you change settings, make sure to tap Save.
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Access hardware settings

To access hardware settings, select Settings from the left navigation menu. The Settings page appears.

app hardware settings

Register and profile information

You can review the register name and profile version currently running on the device. Profiles are created and managed in Back Office. Learn more about how to create and manage profiles.

hardware settings with register, profile and version highlighted

Printer settings

View details for printers connected to the register and adjust the Retries and Interval settings. Modifying these values can help troubleshoot printer connectivity issues. 

Printers are added in the Point of Sale Solution Back Office. Learn more about how to add a printer.

hardware settings with printer configuration highlighted

To adjust printer retry and interval settings


Use the sliders to:

  • Change the number of retry attempts to contact the printer.
  • Adjust the interval between retry attempts.


animated gif showing the retry slider action

To test printer configuration


Tap the printer icon to initiate a test print.


Payment terminal settings

Payment Terminal settings connect the point of sale to your system. When adding a device, you must configure:

To edit Payment Terminal settings


  1. Tap the Gear icon in the Payment Terminal field
  2. Enter or update the required information.

    hardware settings Payment Terminal dialog box fields
  3. Tap Save. 

Other settings

Additional configuration options allow you to customize the register to meet your business needs. Scroll to view all available options. Y

hardware settings toggle options at bottom of screen

Barcode Reader model


When setting up a barcode scanner, select the appropriate barcode reader model from the list. Refer to your device setup guide for more information.

hardware settings barcode scanner selection


Has Cash Drawer


Enable Has Cash Drawer if a cash drawer is connected. When enabled, the cash drawer opens automatically during a transaction based on your Till Management settings. Refer to the Cash Drawer Setup guide for additional setup information.


Suppress Zeros


UPC codes often include leading zeros. If you enter UPC codes with leading zeros in Back Office, enable Suppress Zeros to prevent the system from adding additional zeros automatically.  


Show Order Type


Enable Show Order type to prompt users to select an order type at the start of each order. If disabled, the order type selection screen does not appear.


Till Summary


Enable Till Summary to show a summary of total sales after each transaction. 


Skip Continue On Preset Amounts


Enable Skip Continue On Preset Amounts to skip the step that requires tapping Continue after accepting an exact preset amount from the customer. 

Dark Theme


Enable Dark theme to switch the Point of Sale application to dark mode. 




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