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Cash Drawer Setup for Point of Sale Solution

March 4, 2026

Description

How to set up the Cash Drawer for Point of Sale Solution

What's in this article?

Software Plan: Starter | Growth | Pro

You can add a cash drawer to your Point of Sale solution. The Cash Drawer is reinforced for strength and may be locked with a single key. The interior includes slots for US bills and coin slots.

What's in the box?

The Cash Drawer arrives with a labeled cash drawer cable and a key to lock the drawer. 

Cash drawer front view

Opening and locking the cash drawer

The Cash Drawer can be manually opened or locked using the keys provided. If you want the Cash Drawer to open automatically when you complete a cash sale or a No Sale, complete the configuration steps below.  

NOTE:
 If you are automatically opening the cash drawer during a sale, make sure that the drawer is unlocked.

1  Connect to the printer

Connect the Cash Drawer to the T3180 printer using the provided cash drawer cable. The cable is labeled at each end. Insert the larger end of the cable labeled "Cash Drawer" into the port on the bottom of the drawer. Insert the end of the cable labeled "Printer" into the DK port on the back of printer. 

2 Set up the till in Back Office

In Back Office Hardware management, edit your register to add a till.  

set number of tills to 1

IMPORTANT! 
Set the number of tills to 1, then click Save.

3 Sync the Point of Sale Solution app 

On your register, select Sync from the left navigation to synchronize the register with Back Office.

4  Configure the cash drawer

Select Settings from the left navigation menu. Enable Has a cash drawer. See Point of Sale Solution App Hardware for more information. 

Set hardware settings to Has Cash Drawer

5 Assign a user to your till

In Till Management, assign a user to that till.  Select a user, tap on the register, and then tap Open to assign the user to the till.  When a user makes a cash sale on the register, the cash drawer will open when the receipt screen displays. 

Register with till assigned to the user

Learn more about managing the cash in your till


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