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Point of Sale Solution Back Office Online Preview

September 19, 2025

Description

How to preview your online site in the Point of Sale Solution Back Office

What's in this article?

You can preview your site's layout, navigation, and checkout experience before you go live, and after you make changes to your site. The preview will be based on your site type and online settings you preconfigure. 

For Appointment sites, you can also preview the experience for booking services or resources. The preview for an Appointment site is additionally based on whether your Back Office Calendar > Settings are set to view appointments by Employees (in which case Services not assigned to a Resource will display) or Resources (in which case Services assigned to a Resource will display).

To preview your site

  1. In the Point of Sale Solution Back Office, select Online.
  2. Right click on the Preview menu option to open the preview of your site in a new tab. 

    Preview menu option in Back Office

    Example of an eCommerce or Ordering site:
    Sample eCommerce or Ordering site in Preview

    Example of an Appointment site for booking services through employees:
    Sample Appointments site in Preview

To preview the checkout experience for an eCommerce or Ordering site


  1. Click on a product while in Preview. 

    Product button on an eCommerce or Ordering site
  2. Add the product to the shopping cart. (Optional) Add notes.

    Screen of how to add a product to the shopping cart
  3. Click on the shopping cart and preview the order page setup, including any button and dropdown list options. 

    Shopping cart view with instructional buttons and dropdown lists and customer detail fields and an option to checkout
  4. Preview the payment form and checkout screen.

    Shopping cart view with the Credit Card button highlighted

To preview the booking experience for an Appointment site


  1. Click Book Now next to a service or Resource group, depending on whether your Back Office Calendar > Settings are set up for Employees or Resources, respectively.

    Book Now buttons for services on an Appointment site
  2. Click Book Now next to a staff member (for the Employees Calendar Setting) or service (for the Resources Calendar Setting). 

    Staff availability is based on services assigned to employees and employee scheduling you set up in the Back Office. 

    Resource availability is based on the amount of time allocated for the service associated with the resource and Business hours set up in OnlineSettings.

    Book Now buttons to book staff members for services
  3. For sites that book Resources, select the quantity and click Done.
  4. Click on an available date for the appointment.

    Calendar availability dates on an Appointment site 
  5. Click on an available time for the appointment.

    Calendar availability time slots on an Appointment site
  6. Complete the customer details page. Note the appointment details on the left of the page.

    Customer details page on an Appointment site
  7. As the customer details are entered, the Sign In or Sign Up button will become a checkout button if your Online Settings are setup to require a payment at the time of the booking.

    Checkout button highlighted on an Appointment site
  8. If payment is required at the time of booking, you can preview the payment form and checkout screen.
  9. To return to a previous screen at any time, use the top or left hand navigation to go backwards.


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