Point of Sale Solution Back Office Services
August 13, 2025
Description
How to add and manage services
Software Plan: Basics | Starter | Growth | Pro
Like a product, services can be added to your inventory. Once a service is added to your inventory, that service can then be associated with an employee who can perform it.
Adding a service or add-on to a service
Services are added like items through the item management process. You can also add an add-on (modifier) to a service.
- In the Point of Sale Solution Back Office, select Basic Settings > Items.

- From the Services tab, click Add new.

- In the New service details section, enter a Service name.

- (Optional) Provide a description for the new service, a SKU, and/or UPC/barcode.
- Begin typing the category you wish to assign the service to and then select the Category from the dropdown list. If you wish, create a new category for your service.

- (Optional) In the Price information section, select a Printer type from the dropdown list.

- If the service is taxable, select a Tax option from the dropdown list and enable Taxable item. If the service isn't taxable, keep Taxable item disabled. Enable Accept EBT if you want to enable it as a payment option.

- If you would like to charge for the service, enter a Price. If you would like to be able to set the price at the point of sale, enable Price in store.

- (Optional) enter the Amount of time for the service and select the Duration measurement (minutes, hours, days, etc.) from the dropdown list.

- If a resource should be associated with the service, select it from the Choose resources dropdown list. Learn more about how assigning resources.

- Click Save.
- In the Point of Sale Solution Back Office, select Basic Settings > Items.

- From the Services tab, click the Service Add-on icon.

- Begin typing in the add on you wish to add to your service and select it. The add on option(s) available are those you have set up as modifiers.

- Click Add.
Assign a service to an employee
Once you've created a service in your inventory, you will need to link it to the employees that are able to perform the service. For example, you might have a salon that provides hair and nail services, but your employees either perform hair services or nail services.
Edit or delete a service
A service that has been created can be edited or deleted.
- In the Point of Sale Solution Back Office, select Basic Settings > Items.
- From the Services tab, search for the service you wish to edit or delete.
- In the Actions column next to the Service name, click the Edit or Delete icon to make the desired change to the service.
