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Kitchen Impact Printer

June 16, 2025

Description

How to connect a kitchen impact printer to your network via Ethernet cable, load paper in the printer, and change the ribbon cassette

What's in this article?

Solution: Restaurant

 

Image of Bixolon 275III impact printer


A durable printer compatible only with the Restaurant Solution, the Kitchen Impact Printer is suited for loud kitchen environments with excessive heat or moisture. The Kitchen Impact Printer connects to the router through a wired Ethernet connection.  Impact printers tend to be louder than a regular printer, which can alert kitchen staff to new orders. Also, impact printers are not susceptible to image distortion, which can occur with thermal printers in a hot environment such as a kitchen.

NOTE: 
Set up kitchen routing in Back Office prior to connecting the printer to your terminal.

To connect the impact printer to the network
  1. Connect the power cord to the AC adaptor.
  2. On the underneath side of the printer, insert the AC adaptor cord into the power connector.
  3. Insert the AC adaptor into the slot underneath the printer.
  4. Plug the power cord into the outlet.
  5. Plug one end of the Ethernet cable into the Ethernet port on the back of the printer, and plug the other end into an available LAN port on your router.
  6. Configure the printer on your device, select Kitchen Printer to set up the device instead of Receipt Printer. 
To load paper into the impact printer
  1. Press the open button on the top right side of the printer to open the rear cover.
  2. Place a paper roll inside the compartment with the end of the roll on the bottom.

    Bixolon 275III impact printer opened to insert paper
  3. Pull a portion of paper over the receipt paper roller and close the cover lid.
  4. Press the FEED button once to test the paper loaded correctly.
  5. Tear off the excess paper.
To insert the ribbon cassette in the impact printer
  1. Before inserting the ribbon cassette, turn the knob on top of the cassette clockwise to prevent twisting the ribbon.
  2. Open the front cover.
  3. Insert the ribbon cassette. Make sure you place the ribbon behind the printer head.

    Bixolon 275III open to insert the printer ribbon
  4. Turn the knob on the printer cassette clockwise to ensure the ribbon moves freely within the cassette.
  5. Close the front cover of the printer.

NOTE: 
The ink cartridge shipped with the printer is black only. A black and red ink cartridge option may be purchased separately.

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