Compact A8700 Setup

Learn how to set up your Compact A8700, a compact countertop payment device with both merchant- and customer-facing screens which can take all payment types and deliver print, email, or text receipts.

Watch the video:

• [Music in background throughout]
• Thank you for choosing the Compact A8700 countertop terminal from Bank of America.
• This video is here to help you set up your terminal and prepare to take payments, so feel free to stop, rewind, and rewatch any sequence.
• Inside the box, you'll find a welcome kit including a welcome letter with a QR code and link to online information, a quick set-up guide, and a card-acceptance decal.
• Now, remove your terminal - which is powered down - and make sure you have both parts of the power cord, a few rolls of receipt paper, and an Ethernet cable under the terminal unit.
• Remove the cover on the bottom to find several labeled ports for connecting power, Ethernet, and USB cables.
• Attach both parts of the power cord together, connect it to the green labeled port marked "DC24V," replace the cover, and plug the unit into an outlet.
• The terminal will power up and both screens should illuminate when it's plugged in for the first time, and the Bank of America payment application will open automatically.
• You can also turn it off or on by holding the power button for 3 to 5 seconds.
• Now, to get your unit online, you will either need to plug an Ethernet cable connected to a network into the grey labeled port marked "LAN Ethernet" and replace the underside cover, or you can connect your terminal to a Wi-Fi® network.
• Swipe down from the top of the larger screen and you'll see the controls to turn on your Wi-Fi® connection.
• You will need to have the name and password for your secure Wi-Fi® network.
• Once you have connected, you'll only have one more step before you're ready to go.
• Gently press down on the blue latch release to open the printer paper door.
• Place a fresh roll of paper with the end extending from the top about two inches above the roll.
• Then close the door again, leaving the top of the paper extended outside the door.
• Now you are able to accept payments and give printed receipts.
• Customers can view the purchase information on the front screen, where they can tap their card or mobile device to pay.
• They could also insert a chip card, face up and chip side first, just below the customer screen, or, if the chip can't be read, they can swipe the card with the magnetic stripe facing the body of the terminal on the side.
• Now, you should be ready to take payments with your new Compact A8700 terminal.
• If you have any difficulties or questions, call technical support at 833.344.2324 or visit bankofamerica.com/MerchantHelp.
• What would you like the power to do? Bank of America.

What's in the box?

When you receive your new terminal, the box will include the Compact A8700, an AC power adapter and USB-C cable for power, an Ethernet cable to connect to your router, and extra thermal receipt paper rolls. The Compact A8700 includes a guest-facing display, contactless card reader and smart card reader as well as magnetic strip readers for both the guest and the cashier, and a large display. 

1. Power up

Press and hold the Power button on the left side of the A8700 until the LC backlight turns on. To power off, press and hold the Power button until the shutdown menu appears, then select Power Off to shut down.

2. Connect to the internet

You can use a Wi-Fi network and/or Ethernet cable connection to your router with your Compact A8700. You will need to know the name of your network and the password.

Learn more about connecting to your network.

3. Load printer paper

Your Compact A8700 comes preloaded with paper and also includes additional thermal paper rolls to get you started. When you need to order more paper, it may be purchased at most office supply stores or directly through Bank of America [link to supplies order article].

Take a card payment

The Compact A8700 accepts chipped card insertions or contactless taps. Your customers can also swipe their cards or use a mobile or digital wallet on a device to make a payment. See Contactless Payments to learn more.

Terminal configuration

You can adjust your terminal settings , including the key volume and language, display brightness, and other options. Learn more about terminal settings.

Terminal care

For care guidelines, cleaning recommendations and other best practices, see Terminal Care.