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SoftPoint Activation and Configuration (Beta)

March 20, 2025

Description

An overview, requirements and steps for setting up and processing payments through Bank of America

What's in this article?

SoftPoint is cloud-based middleware that enables compatible restaurant/QSR and retail POS systems to work with Merchant Services through Bank of America. SoftPoint can also integrate e-commerce with these POS systems for an omni-channel customer and client experience.

Requirements

In addition to a Merchant Services account with Bank of America, the following are required to activate the solution: 

  • A Bank of America payment terminal: Portable A920, Portable A60, and/or Countertop A80
  • SoftPoint middleware software
  • A compatible POS system
    POS systems compatible with SoftPoint middleware
    These POS systems are enabled by SoftPoint middleware to work with Merchant Services through Bank of America. 
    POS systems compatible with SoftPoint and Bank of America
    POS systemProviderBusiness types supported
    Aloha: for Table ServiceNCR Voyix Corporationrestaurants/QSRs; retailers
    Aloha: for Quick ServiceNCR Voyix Corporationrestaurants/QSRs; retailers
    DinerwareHeartland, a Global Payments companyrestaurants/QSRs; retailers
    InfoGenesisAgilysysrestaurants/QSRs; retailers
    POSitouchShift4restaurants/QSRs; retailers
    RES 3700Oracle MICROS (Oracle)restaurants/QSRs
    SimphonyOracle MICROS (Oracle)restaurants/QSRs
    SquirrelSquirrel Systemsrestaurants/QSRs; retailers

Set up the A920, A60 or A80 

To set up the A920, A60, or A80  

  1. Connect the payment terminal to your router using an Ethernet cable or through Wi-Fi.
  2. Learn more about your payment terminal: 

IMPORTANT!
Once the payment terminal has been set up, contact SoftPoint for assistance with connecting the terminal to the POS system, running test transactions, and training on your new configuration.

Run a test transaction through the payment terminal

To run a test sale transaction directly on a payment terminal, without the assistance of SoftPoint, you can use test credit cards to swipe/insert/tap the card on the Bank of America payment terminal. Test credit card numbers can also be used to test a manual sale transaction. The configuration can also be tested with live transactions and live cards. 

Refer to Payments App Sale for more assistance on running a test transaction directly through the payment terminal.

Set up online ordering payments

Set up payments for online ordering by generating security keys and configuring payment settings.

To generate security keys

  1. Generate security keys for the live environment and download and save your security key.

Contact SoftPoint for assistance with configuring online ordering payment settings, running test transactions, and training on their online ordering solution.

Disconnect payments through Bank of America

If you need to disconnect payments through Bank of America, contact SoftPoint for assistance.  

Resources

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