Skip to main content

Restaurant Solution Device Registration

July 23, 2025

Description

How to register your primary POS prior to registering other devices

What's in this article?

The first device that will need to be registered is your primary POS. After you register the primary POS, you can register any other devices and configure your peripherals, such as: cash drawer, terminal printer, kitchen printer and others.

IMPORTANT! 
The Restaurant Solution is a cloud-based POS that will require periodic updates. If you have multiple stations set up, and they do not properly communicate with each other after an update, contact us for assistance in re-registering your primary POS device. 

To register the primary POS device
  1. Power on the device that will be the primary POS. It is recommended that you use an E700 or E800 terminal as your primary device. Your Merchant Activation and Training Consultant should provide guidance on which terminal to register first.
  2. Open the Restaurant Solution app.

    open Restaurant app
  3. Confirm that the application on your POS is at least version 6.6 or greater. If it is not, advise your Merchant Activation and Training Consultant.

    click next to accept region
  4. Confirm the Region/Country and local time. Tap Next.

    region registration screen
  5. Sign in using your Back Office Account Manager credentials. Tap Login.

    login with credentials
  6. If you have more than one store, confirm the store. Otherwise, your store name will display. Tap Next. 
  7. Tap Device Selections to select the primary POS station from the list to register the device.
     
    select the device
  8. Choose the primary POS from the Device Selections list and then tap Done.

    WARNING! The primary POS may not be the first device on the list. Ensure that you select the correct device.


    set the primary device
  9. Confirm that you are registering the primary POS. Tap OK.

    accept the primary device change
  10. Tap Register Your Device.

    register the device
  11. Tap Next to confirm the Restaurant Solution permissions.

    accept app permissions
  12. Tap Allow Permissions to confirm the Do Not Disturb mode.

    allow do not disturb permission
  13. Tap Next to allow all updates. The application will download information from the Back Office. Tap Next.
  14. When the Up to date popup appears, Tap OK. 

    click OK to update
  15. The configuration will download. When finished, a Configuration Successful popup appears. Tap Continue.

    app registration updates
  16. Enter your PIN and tap Log In.

    login to app with your pin
  17. Register any additional devices.
To register additional POS devices
  1. Power on the device. 
  2. Open the Restaurant Solution app.

    open Restaurant app
  3. Confirm that the application on your POS is at least version 6.6 or greater. If it is not, advise your Merchant Activation and Training consultant.

    click next to accept region
  4. Confirm the Region/Country and local time. Tap Next.

    region registration screen
  5. Sign in using your Back Office Account Manager credentials. Tap Login.

    login with credentials
  6. If you have more than one store, confirm the store. Otherwise, your store name will display. Tap Next. 
  7. Tap Device Selections to select a station from the list to register the device. 

    select the device
  8. Choose the POS from the Device Selections list and then tap Done.
  9. Tap Register Your Device.
  10. Tap Next to confirm the Restaurant Solution permissions.
  11. Tap Next to confirm the Do Not Disturb mode.

  12. Tap Next to allow all updates. The application will download information from the Back Office. Tap Next.
  13. When the Up to date popup appears, tap OK.

  14. The configuration will download. When finished, a Configuration Successful popup appears. Tap Continue.
  15. Enter your PIN and tap Log In.



Did you find this article helpful?