Essentials Solution Release Notes

This update will improve security and performance and keep your application compliant with payment network requirements. Upgrade by April 8, 2026 to ensure communication is not interrupted between your point of sale and Back Office.

To you view your application version in Back Office, click My Account > My Devices. 

The Back Office user interface (UI) has been updated to provide improved navigation and larger screen room. A temporary banner will appear on your Back Office browser page that will direct you to more information on this update.

To protect sensitive customer information, Account Managers accessing their customer list will be required to complete an additional verification step to view and download customer data. You will be prompted to enter a one-time verification code sent to the mobile device number on file. Follow the on-screen instructions to retrieve and enter the code to proceed.

Merchants can now indicate if they’d like to require signatures on higher priced receipts and remove this requirement from lower valued receipts; thus allowing additional protection of high payments and expediting payments of all other customers. See Back Office Payment Method Configuration.

Payment terminal receipt printer configuration now provides small, medium (standard) and large font size options for printing receipts. The font size options are not available on the thermal printer.

Enabled end of day reporting email, which is selected as a user role feature. See Back Office End of Day Reporting.