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Merchant Account Management

  1. Recurring Billing
  2. Virtual Terminal

  1. Bank of America Gateway Secure Acceptance Profile

    How to create and edit a Secure Acceptance profile for Hosted Payments Page (HPP) and Checkout API integrations in a Business Advantage 360 online banking Merchant Services account

  2. Bank of America Gateway Security Keys

    How to generate security keys for your integration in the Demonstration & Certification Environment (DCE) or using your online banking Merchant Services account

  3. Bank of America Gateway Shared Secret Key Generation

    How to generate a Shared Secret security key for use in the Demonstration & Certification Environment (DCE) or a live payment processing environment

  4. Merchant Services Account One-Time Payments

    How to use a saved customer token to make an on-demand transaction in Merchant Services online banking

  5. Merchant Services Account Reports

    How to access the Payments Batch online report or create downloadable custom reports through your Merchant Services account in online banking

  6. Merchant Services Account Statements

    How to access and understand your Merchant Services statement

  7. Merchant Services Account Token Management

    How tokens work, how to create them and how to create and manage subscriptions

  8. Merchant Services Account Transaction Reporting

    Overview of the pending and funded deposits reports available for your Merchant Services account in Business Advantage 360 online banking

  9. Merchant Services Bank Deposit Payments

    View information about payments to your Merchant Services account in Business Advantage 360 online banking

  10. Merchant Services Sales Reports

    How to view sales activity, fees, disputes, and adjustments for your Merchant Services account in online banking

  11. Merchant Services Statement Reconciliation

    How to reconcile your statements at the end of each month for your Merchant Services account

  12. Merchant Services Transaction Details

    How to view transaction activity and details, export transactions, reprint a receipt or edit the layout of the Transaction Details page in your Merchant Services account in online banking

  13. Merchant Services Transaction Error Messages and Reason Codes

    How to locate and troubleshoot a transaction reason code in your Business Advantage 360 online banking Merchant Services account

  14. Merchant Services Transaction Management (Settle, Reverse, Void, Credit)

    How to reverse an authorization, settle, void or credit a transaction or create a new order in Merchant Services online banking

  15. Merchant Services Transaction Management FAQ

    Frequently asked questions related to transaction management in Business Advantage 360 online banking.

  16. Merchant Services Transaction Search

    How to search for transactions using quick search, using filters, or by phase

  17. Value Added Services Overview

    An overview of Token Management, Recurring Billing, and Account Updater.