Restaurant Solution Release Notes

When creating your menu in Back Office, you can assign a Kitchen Display Color on the item or modifier group level that will appear on the Kitchen Display. To learn more, see Back Office and Point of Sale Item Setup

Users assigned multiple roles will only be able to perform the features assigned to the role they are logged in as. For example, if a user has both supervisor and cashier role, they will not be allowed to override a sale as a cashier. Learn more about user roles in Restaurant Solution.

In Back Office, you can enable Training Mode on the Point of Sale app. Your Point of Sale app must be version 6.13 or higher to use training mode. Learn more about enabling training mode for the payment terminal in Back Office.

Ability to change the Primary POS to a different device.

Expo station device configuration and Kitchen Display Solution (KDS) configuration options may now be configured through the same process. See Back Office Kitchen Routing Setup in Restaurant Solution

Addition of Delete Tickets and Clear Items options. See Back Office Security Controls in Restaurant Solution

Apply a charge to a ticket or to a specific item. For example, adding a service fee when ordering a catering platter. See Back Office Charges in Restaurant Solution

Enabled end of day reporting email, which is selected as a user role feature. See Back Office End of Day Reporting

Updated available user roles to include security controls, charges, and end of day reporting. See Restaurant Solution User Roles

New option to enable sequence check numbering by terminal. For example, the tickets will number 1234, 1235, 1236, where the 1 represents the terminal number.  If your terminals are connected by a Primary POS, the ticket numbers continue in sequence regardless of which terminal took the order. 

Security options can help you limit lost revenue by providing additional restrictions on higher risk Point of Sale application functionality.  In Employees > Security Controls, you can choose to limit the number of checks an employee can have open at one time and limit the maximum refund amount an employee can process during a shift or for a ticket, or both. A supervisor can override these restrictions if needed.  

The Refund Limit Override access enables employees to override the maximum refund amount.

NOTE:
if the refund value is set to $0.00 or blank, employees can perform unlimited refunds.

Refer to the Back Office Payment Method Configuration article for more information.

Configure breaks for employees and assign employees. Refer to Back Office Break Configuration for more information.

Gratuity is configured either in percentage or in the amount. When configured, gratuity automatically adds the set tip percentage based on the number of guests per order. The amount can be configured to display on the gratuity list on the POS device, however, it is applied manually for each order. Refer to Back Office Gratuity for Restaurant Solution

Deletion of customers list in bulk is now available in Back Office.  User role must be enabled in Back-office to be used.