Skip to main content
Merchant Help Center
Search submit
Merchant Help
Essentials Light Solution
Essentials Light Point of Sale App
Essentials Light Point of Sale App
Point of Sale App and Back Office Customer Notes
How to view and manage customer notes in either the Point of Sale app or in Back Office
Point of Sale App Cash Pay In and Pay Out
How to add or remove money from your cash drawer
Point of Sale App Category and Button Configuration
How to change the location of Categories and Items buttons to the left side of the Point of Sale app screen
Point of Sale App Customer Assignment
How to enable the prompt to assign a customer to a sale and add or remove a customer from a sale in the Point of Sale app
Point of Sale App Customer Information Management
How to add and remove a customer from a sale or update customer information in the Point of Sale app
Point of Sale App Gift Receipts
How to enable gift receipts and print gift receipts in the Point of Sale app
Point of Sale App Item Lookup
How to look up item details in the Point of Sale app
Point of Sale App Payment Terminal Connection
How to connect the Point of Sale payment terminal to the Back Office
Point of Sale App Payments
How to take a payment in the Point of Sale app using a credit card, check, or cash
Point of Sale App Preset Tip Amounts
How to change preset inline tip amount buttons on the Point of Sale app
Point of Sale App Price Override or Adjustment
How to override or adjust a price on a ticket item in the Point of Sale app
Point of Sale App Receipts
How to use receipt options in the Point of Sale app to allow customers to print, email, or opt out of receiving the receipt
Point of Sale App Reports
How to run Shift Summary, Store Summary and Hourly Sales reports in the Point of Sale app
Point of Sale App Return (or Refund/Credit)
How to process a return/refund/credit in the Point of Sale app
Point of Sale App Sale Ticket Hold and Recall
How to hold and recall a ticket in the Point of Sale app
Point of Sale App Shifts and Count Cash
How to open and close a shift in the Point of Sale app and count cash
Point of Sale App Ticket Discounts
How to apply or remove ticket-level or item-level discounts on a ticket in the Point of Sale app
Point of Sale App Ticket Item Management
How to add and remove an item from a sale, group ticket items, change item quantity, and clear a ticket in the Point of Sale app
Point of Sale App Ticket Notes
How to add a note to a ticket on the Point of Sale app
Point of Sale App Ticket Tax
How to change the ticket tax on a ticket in the Point of Sale app
Point of Sale App Ticket, Receipt or Sale Recall/Reprint
How to recall a ticket that has been placed on hold, and reprint and email receipts, in the Point of Sale app
Point of Sale App Tip Adjustment
How to enable tip adjustment and add a tip to a ticket after a sale in the Point of Sale app
Point of Sale App Training Mode
How to use the training mode in the Point of Sale app
Point of Sale Data Synchronization
How to manually synchronize your POS device with the Back Office
Tip Method Overview
An overview of tip adjustment and inline tipping, including the eligible MCC