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Retail Point of Sale App

  1. Point of Sale App and Back Office Customer Notes

    How to view and manage customer notes in either the Point of Sale app or in Back Office

  2. Point of Sale App Cash Pay In and Pay Out

    How to add or remove money from your cash drawer

  3. Point of Sale App Category and Button Configuration

    How to change the location of Categories and Items buttons to the left side of the Point of Sale app screen

  4. Point of Sale App Clock In/Clock Out

    How to use the time clock to clock in and out and how to manage clock functionality

  5. Point of Sale App Customer Assignment

    How to enable the prompt to assign a customer to a sale and add or remove a customer from a sale in the Point of Sale app

  6. Point of Sale App Customer Information Management

    How to add and remove a customer from a sale or update customer information in the Point of Sale app

  7. Point of Sale App Gift Receipts

    How to enable gift receipts and print gift receipts in the Point of Sale app

  8. Point of Sale App Item Lookup

    How to look up item details in the Point of Sale app

  9. Point of Sale App Loyalty Rewards

    How to redeem and view loyalty rewards in the Point of Sale app

  10. Point of Sale App Payment Terminal Connection

    How to connect the Point of Sale payment terminal to the Back Office

  11. Point of Sale App Payments

    How to take a payment in the Point of Sale app using a credit card, check, or cash

  12. Point of Sale App Price Override or Adjustment

    How to override or adjust a price on a ticket item in the Point of Sale app

  13. Point of Sale App Receipts

    How to use receipt options in the Point of Sale app to allow customers to print, email, or opt out of receiving the receipt

  14. Point of Sale App Reports

    How to run Shift Summary, Store Summary and Hourly Sales reports in the Point of Sale app

  15. Point of Sale App Return (or Refund/Credit)

    How to process a return/refund/credit in the Point of Sale app

  16. Point of Sale App Sale Ticket Hold and Recall

    How to hold and recall a ticket in the Point of Sale app

  17. Point of Sale App Shifts and Count Cash

    How to open and close a shift in the Point of Sale app and count cash

  18. Point of Sale App Ticket Discounts

    How to apply or remove ticket-level or item-level discounts on a ticket in the Point of Sale app

  19. Point of Sale App Ticket Item Management

    How to add and remove an item from a sale, group ticket items, change item quantity, and clear a ticket in the Point of Sale app

  20. Point of Sale App Ticket Notes

    How to add a note to a ticket on the Point of Sale app

  21. Point of Sale App Ticket Tax

    How to change the ticket tax on a ticket in the Point of Sale app

  22. Point of Sale App Ticket, Receipt or Sale Recall/Reprint

    How to recall a ticket that has been placed on hold, and reprint and email receipts, in the Point of Sale app

  23. Point of Sale App Training Mode

    How to use the training mode in the Point of Sale app

  24. Point of Sale Data Synchronization

    How to manually synchronize your POS device with the Back Office

  25. Point of Sale Future Orders

    How to use the future order option to take orders that will be picked up in the future

  26. Register Devices in Essentials or Retail Solution

    How to register your terminals to connect with Back Office and verify that devices are connected

  27. Tip Method Overview

    An overview of tip adjustment and inline tipping, including the eligible MCC