Essentials Light App - Merchant Help

Essentials Suite App Access

How to access the Essentials Suite (Essentials, Essentials Light, or Retail) App
Essentials Suite App Cash Pay In and Pay Out

How to add or remove money from your cash drawer in the Essentials, Essentials Light or Retail App
Essentials Suite App Category and Button Configuration

How to change the location of categories and items buttons to the left side of the screen in the Essentials, Essentials Light or Retail App
Essentials Suite App Customer Assignment

How to enable the prompt to assign a customer to a sale and add or remove a customer from a sale in the Essentials, Essentials Light or Retail App
Essentials Suite App Customer Information Management

How to add and remove a customer from a sale or update customer information in the Essentials, Essentials Light or Retail App
Essentials Suite App Customer Notes

How to view and manage customer notes in the Essentials, Essentials Light or Retail App
Essentials Suite App Data Synchronization

How to manually synchronize your Essentials, Essentials Light or Retail App with the Back Office
Essentials Suite App Gift Receipts

How to enable gift receipts and print gift receipts in the Essentials, Essentials Light or Retail App
Essentials Suite App Item Favorites List

How to add an item to the Favorites list in the Essentials, Essentials Light or Retail App
Essentials Suite App Item Lookup

How to look up item details in the Essentials, Essentials Light or Retail App
Essentials Suite App Payment Terminal Connection

How to connect the payment terminal to the Back Office in the Essentials, Essentials Light or Retail App
Essentials Suite App Payments

How to take a payment using a credit card, check, or cash in the Essentials, Essentials Light or Retail App
Essentials Suite App Preset Tip Amounts

How to change preset inline tip amount buttons on the Essentials and Essentials Light App
Essentials Suite App Price Override or Adjustment

How to override or adjust a price on a ticket item in the Essentials, Essentials Light or Retail App
Essentials Suite App Receipts

How to use receipt options to allow customers to print, email, or opt out of receiving the receipt in the Essentials, Essentials Light or Retail App
Essentials Suite App Reports

How to run Shift Summary, Store Summary and Hourly Sales reports in the Essentials Suite App
Essentials Suite App Return (or Refund/Credit)

How to process a return/refund/credit in the Essentials, Essentials Light, or Retail App
Essentials Suite App Sale Ticket Hold and Recall

How to hold and recall a ticket in the Essentials, Essentials Light or Retail App
Essentials Suite App Settings

How to access the configuration settings in the Essentials, Essentials Light or Retail App
Essentials Suite App Shifts and Count Cash

How to open and close a shift and count cash in the Essentials, Essentials Light or Retail App
Essentials Suite App Ticket Discounts

How to apply or remove ticket-level or item-level discounts on a ticket in the Essentials, Essentials Light or Retail App
Essentials Suite App Ticket Item Management

How to add and remove an item from a sale, group ticket items, change item quantity, and clear a ticket in the Essentials, Essentials Light or Retail App
Essentials Suite App Ticket Notes

How to add a note to a ticket on the Essentials, Essentials Light or Retail App
Essentials Suite App Ticket Tax

How to change the ticket tax on a ticket in the in the Essentials, Essentials Light or Retail App
Essentials Suite App Ticket, Receipt or Sale Recall/Reprint

How to recall a ticket that has been placed on hold, and reprint and email receipts, in the Essentials, Essentials Light or Retail App
Essentials Suite App Training Mode

How to use the training mode in the Essentials or Retail App
Tip Method Overview

An overview of tip adjustment and inline tipping, including the eligible MCC